Your Security & Privacy Are Critical to Us at Fish Hawk™ Florist

When shopping at Fish Hawk™ Florist, safe transactions and the protection of your privacy are our number-one priorities. To help our customers understand our commitment to security and privacy, we've outlined our policy in detail.

Secure Shopping

Ordering from Fish Hawk™ Florist is easy, convenient, and very safe. All private information that you send us (including credit card numbers, names, addresses, and telephone numbers) is encrypted so that your private information cannot be read by anyone as it travels over the Internet.

Account Protection

Fish Hawk™ Florist uses GeoTrust, a leading provider of Internet protection services, including digital certification, to secure every transaction. We also use the Secure Sockets Layer (SSL) technology. SSL 128bit encrypts your order information to avoid the decoding of that information by anyone other than us.

Collection and Use of Information

Placing an Order

When you place an order, we require you to provide us with personal contact and billing information, including your address and telephone number. We use this information to give you a customized experience and to process the orders that you place with us.

When you place an order, your account information is saved. Our database stores your billing information, and automatically transfers it to the order form each time you place an order so that you do not have to re-enter this information.

The recipient phone number is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. To maintain our high quality standards, we will occasionally contact the recipient to ensure the satisfaction with their gift.

General Information

When you visit Fish Hawk™ Florist, we collect some basic non-identifying information. This specifically includes information regarding your operating system, browser software, and IP (Internet Protocol) address. This information is collected in order to provide you with satisfactory service. We may use the information to detect problems with our server and to administer our Web site.

No Third-Party Use of Your Information

Fish Hawk™ Florist does NOT sell, trade, or rent your personal information to third parties. Links to Other Web Sites Fish Hawk™ Florist may contain links to other Web sites. We are not responsible for the privacy practices and content of these third-party Web sites. We urge you to follow safe Internet practices: Do not supply personal information to these Web sites unless you have verified their security and privacy policies.

Credit Card

At Fish Hawk™ Florist, consumers making purchases must have a valid credit card, be 18 years of age or older.

Update Information

To update your name, address or email address, please email flowers@fishhawkflorist.com

Fish Hawk™ Florist